Call: +44 (0)1993 833030

Terms and Conditions

Please view separate Restaurant Terms and Cancellation Policy and Room Reservation Terms and Cancellation Policy.

1. General Terms and Conditions

a. Company Information

This site is owned and operated by Feathered Nest Hospitality, Limited. ("The Feathered Nest Country Inn", “The Feathered Nest Inn", "The Feathered Nest", “The Inn", "we" or "us"). Registered office: Kenton House, Oxford Street, Moreton-in-Marsh, Gloucestershire GL54 0LA. Registered in England No. 06968053. VAT No: GB GB977998905. The Feathered Nest is registered with the Information Commissioner's Office, the United Kingdom’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals. The Feathered Nest will review the online General Terms and Conditions on a regular basis.

b. Ownership of rights

All rights, including copyright, in this website are owned by or licensed to Feathered Nest Hospitality, Limited. You may not copy photographs, images, or modify, distribute or re-post anything on this website for any purpose. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of The Feathered Nest Inn. To request permission to use contents from our website for corporate use, please click here to contact us.

c. Data Protection

The Feathered Nest Inn is a registered data user under the Data Protection Act. We never make your personal details available to other companies for marketing purposes other than for the marketing of The Feathered Nest branded products and services. We (and our representatives) may hold your personal details in order to process your reservation and/or maintain your account and/or for research purposes.  The Feathered Nest is registered with The Information Commissioner Office, the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

2. Site Use is intended to assist the consumer in determining the services offered by The Feathered Nest. Apart from printing information in connection with your visit, you are not entitled to reproduce, replicate, sell, resell or otherwise exploit the website listed above unless we provide you with prior written permission to do so.

a. Accuracy of content

The Feathered Nest has taken every care in the preparation of the content of this website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. To the extent permitted by applicable law, The Feathered Nest, express or implied, as to the accuracy of the information contained in any of the materials on this website. The Feathered Nest shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

The views expressed in user generated content are the opinions of those users and are not necessarily those of The Feathered Nest.

b. Damage to your computer

The Feathered Nest makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. The Feathered Nest shall not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

c. Exclusions of liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of The Feathered Nest or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

d. Other legal notices

There may be legal notices on other areas of this website which relate to your use of this website, all of which will, together with these Terms & Conditions govern your use of this website.

e. Changes to legal notices

We reserve the right to change these terms & conditions from time to time and you should look through them as often as possible.

f. Law, jurisdiction and language

This website, any content contained herein and any contract brought into being as a result of usage of this website are governed by and construed in accordance with English Law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are concluded in English. These terms and conditions do not affect your legal rights.

g. Eligibility of use

Use of is not restricted to any age. Use of signifies your agreement to the General Terms and Conditions and Privacy Statement.

h. Submission of CV

The Feathered Nest will not use your details or CV submitted to us for any other purpose other than an application for recruitment. Once a submission is received, we will endeavour to respond to you within a reasonable amount of time.

3. Privacy policy

a. Collection of Personal Information

The Feathered Nest collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. The Feathered Nest also collects anonymous demographic information, which is not unique to you, such as your Postal code, age, gender, preferences, interests and favourites. Information about your computer hardware and software is also automatically collected and can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by The Feathered Nest for the operation of the service, to maintain quality of service, and to provide general statistics regarding use of the Website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, review sites or blog posts, this information may be collected and used by others. The Feathered Nest does not read any of your private online communications.

The Feathered Nest encourages you to review the privacy statements of websites you choose to link to from The Feathered Nest so that you can understand how those websites collect, use and share your information. The Feathered Nest is not responsible for the privacy statements or other content on websites outside of our Website.

b. Use of your Personal Information

The Feathered Nest collects and uses your personal information to operate our Website and deliver the services you have requested. The Feathered Nest also uses your personally identifiable information to inform you of other products or services available from The Feathered Nest and may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

The Feathered Nest does not sell, rent or lease its customer lists to third parties. The Feathered Nest may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, The Feathered Nest may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to The Feathered Nest, and they are required to maintain the confidentiality of your information. The Feathered Nest does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The Feathered Nest keeps track of the websites and pages our customers visit within our Website, in order to determine what The Feathered Nest services are the most popular. This data is used to deliver customised content and advertising within our Website to customers whose behaviour indicates that they are interested in a particular subject area.

The Feathered Nest will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on The Feathered Nest or the site; (b) protect and defend the rights or property of The Feathered Nest; and, (c) act under exigent circumstances to protect the personal safety of users of our Website, or the public.

c. Use of Cookies

Our Website use "cookies" to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise The Feathered Nest pages, or register with our Website or services, a cookie helps The Feathered Nest to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use The Feathered Nest features that you customised.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of The Feathered Nest services or websites you visit.

Security of your Personal Information.

The Feathered Nest secures your personal information from unauthorised access, use or disclosure. The Feathered Nest secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

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