Accessibility Statement

A visit to The Feathered Nest Country Inn, regardless of whether your life is affected by a medical condition, disability, impairment or specific learning ability, should be a pleasurable experience and as such, we endeavor to make all areas accessible to all our guests and visitors. We have tried to include as much accurate detail as possible in our Access Statement and would welcome your comments and feedback in order to continuously improve on the information below or how we could improve our services to you further. Unfortunately due to the nature and age of our building, we do not have access to our bedrooms for wheelchair users.

Prior to your visit

Enquiries and reservations can be made online, by phone, e-mail, fax or in person.
Directions and travel distances can be found on our 'Contact Us' page. A downloadable PDF map is also provided as well as our map co-ordinates. These details can also be requested by email or fax. If you need a taxi service to and from The Feathered Nest, we would be happy to arrange one for you.

On Arrival

A limited numbers of parking spaces are offered to guests in our on-site parking lot on a first come first served basis, with specially marked bays for Disabled visitors. For guests requiring wheelchair access to the Restaurant and Bar, please use the side ramp access from the patio area. The Feathered Nest offers no warranty or indemnity as to the protection or safety of vehicles left in the car parking premises or any goods left within the vehicles.

Except for death or personal injury caused by negligence, use of the car park is entirely at the customer's risk. Please view our General Terms and Conditions for more information.

For overnight guests, please let us know if we may assist you with your luggage from the car-park. Please proceed to the Bar area where you will be met and your luggage taken up to your room. Unfortunately due to the nature and age of our building, we do not have access to our bedrooms for wheelchair users.

Restaurant and Bar Areas

All interior rooms are well-lit with a mixture of carpet, rugs and flagstone tile flooring.
To access the bar there are a number of steps with handrails from the Street Entrance, Garden Room and Lounge. Wheelchair access to the Bar area is through the Restaurant, to the front entrance of the Bar.  To access the restaurant there are a number of steps with handrails, as well as a ramp from the parking lot.

Toilet facilities suitable for wheelchairs and pushchairs is accessed from the lounge area.

High-chairs are available on request for guests with small children. Baby changing facilities are available.

Children are most welcome at The Feathered Nest Inn, however they need to be supervised by parents and/or guardians at all times, both within the building, the surrounding gardens and parking lot. The Feathered Nest offers no warranty or indemnity as to the protection or safety of any patron whilst on the premises.

Accommodation

Unfortunately due to the nature and age of our building, we do not have access to our bedrooms for wheelchair users.

All bedrooms and staircase areas are well-lit with a mixture of carpet, rugs and flagstone tile flooring.

Additional Information

The fire alarm system uses bells. Assistance will be given if required. The duty manager and staff on duty will be made aware of any guests who may require assistance.

Well behaved dogs are allowed into the bar area, but must be tethered on a lead. Dogs and other pets are not allowed into the restaurant or the rooms.

We would be pleased to provide larger print menus. Please let us know upon reservation should you require this service.
Please let us know if you have any dietary requirements.

There is non-smoking policy throughout the dining, bar and bedroom areas. Outdoor smoking areas are well-marked and special bins are provided for guests.

If you require any assistance or further information, please phone +44 (0)1993 833030.

Website Accessibility

The Feathered Nest recognises the importance of providing a website that is accessible to all user groups, including the disabled, the visually impaired and those with motor deficiencies and cognitive disabilities.

This statement explains the accessibility features we have implemented to help you use our website. They help to improve navigation for screen readers, keyboard navigation and text-only browsers among other things.

You can find out about this website's accessibility features in the sections below:

  • General information
  • Background, text and colour
  • Non-text elements
  • Links and navigation
  • Frames and tables

Please let us know if you have any questions or feedback regarding the accessibility of this site or if you experience any difficulty using it. Alternatively you can call us on +44 (0)1993 833030.

General information

We've designed this site with accessibility in mind. Some of the general features include:

  • The use of clear, simple language which is easy to understand.
  • The use of common web conventions.
  • Avoiding the use of blinking or flickering elements.
  • The use of validated HTML and Cascading Style Sheets (CSS)

Standards Compliance
We have strived to ensure our website conforms to level compliance as specified by the Web Content Accessibility Guidelines (WCAG). In some cases the website provides enhanced features via JavaScript. Our goal is to provide equivalent functionality for users who are not able to use JavaScript and we are working hard to achieve this.
We use a number of tools to perform automated accessibility tests, but this is just one aspect of our testing procedure. Being automated, these tools are not as reliable as expert evaluation. Pages are also tested in a variety of screen reading applications.

Background, text and colour
Careful use of text colours, size and background colours can help people with a range of visual impairments. Here's what we've done:

Colours
Our site is usable by anyone with colour deficient vision. We've checked the site's font and background colour to ensure there are no combinations against the different colour blindness conditions and ensured that all information is still clear.
We've designed all pages on our website so that all information that is conveyed with colour is also available without colour.

Font and text size
While we've used clear, legible font for all text and headings. In the Firefox browser, select View, then Text Size, and then choose increase, or decrease.

Style sheets
This site uses cascading style sheets (CSS) for visual layout. Where possible, we've also made our website navigable, usable and readable if your browsing device does not support style sheets.

Non-text elements
Providing alternatives for non-text elements gives visually impaired and screen-reader users wider access to our website.

Images, videos and other non-text elements
We have made it possible to use our site without having to view graphics or images. All non-text elements, such as images, animations, symbols, audio, video and multimedia have text equivalents. We've done this by providing descriptive alt attributes for them. Purely decorative graphics or formatting images have empty alt attributes.

Links and navigation
Structuring a website so it is simple and streamlined to use helps to improve the experience for all. For example, placing page items in a logical order and making the website easy to navigate helps people with visual impairments, motor deficiencies and cognitive disabilities.

Navigation
We have made navigation links consistent between pages throughout the site. The site is also fully accessible using only the keyboard and can be navigated with scripting disabled.

Pop-up windows
Our website does not use pop-up windows unless they are appropriate. Acceptable cases, for example, are when it is important to see the browser window you have just navigated from in the background.

Forms and tables
Clearly labelled tables help readers to understand the content on a page and to fill in content into correct form fields.

Frames
Although there are a limited number of critical pages on this site which use frames, we try not to use frames as they are a barrier to accessibility. Any frames which we do use have descriptive titles to help screen readers to make sense of the content of the page.

Tables
We do occasionally use tables for layout but we ensure we follow WCAG guidelines. This means tables do not have any structural mark-up for visual purposes and they make sense when presented in a linear way.

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